Download Ebook Illustrated Course Guides: Soft Skills for a Digital Workplace, High School Binder (Illustrated Series) By Jeff Butterfield
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Illustrated Course Guides: Soft Skills for a Digital Workplace, High School Binder (Illustrated Series) By Jeff Butterfield
Download Ebook Illustrated Course Guides: Soft Skills for a Digital Workplace, High School Binder (Illustrated Series) By Jeff Butterfield
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- Sales Rank: #12070777 in Books
- Published on: 2010-04-26
- Original language: English
- Number of items: 1
- Dimensions: 9.69" h x .79" w x 7.44" l, .0 pounds
- Binding: Loose Leaf
- 642 pages
Review
WRITTEN COMMUNICATION. Unit A: Writing for Employment. Unit B: Using Informal Communication. Unit C: Authoring Professional Correspondence. Unit D: Developing Reports and Proposals. Unit E: Uncovering the Secrets of Good Writing. VERBAL COMMUNICATION. Unit A: Understanding the Basics of Verbal Communication. Unit B: Working with Customers. Unit C: Developing Professional Telephone Skills. Unit D: Improving Informal Communications. Unit E: Making Formal Presentations. PROBLEM SOLVING AND DECISION MAKING. Unit A: Getting Started: Identifying and Defining the Problem. Unit B: Solving the Problem. Unit C: Thinking Critically. Unit D: Group Decision Making and Problem Solving. Unit E: Decision Support Tools. PROFESSIONALISM. Unit A: Presenting Yourself Professionally. Unit B: Developing a Professional Work Ethic. Unit C: Developing Your Interpersonal Skills. Unit D: Understanding Office Protocols and Politics. Unit E: Planning and Managing Your Career. TEAMWORK AND TEAM BUILDING. Unit A: Working in Groups and Teams. Unit B: Team Rols and Processes. Unit C: Team Building and Development. Unit D: Being a Team Leader. Unit E: Having Successful Meetings. Glossary.
About the Author
Dr. Jeff Butterfield holds a PhD from the University of Texas-Austin and an MBA from Indiana University, and currently is a faculty member in the Information Systems department at Western Kentucky University. Previously, Dr. Butterfield worked as an electronics engineer with several Fortune 500 companies. He quickly discovered that his writing and public-speaking abilities contributed much more to his professional success than his technical skills. This important discovery has significantly influenced his teaching and Dr. Butterfield has spent more than 15 years in higher education helping technical students develop professional skills. As technology becomes more tightly integrated with business functions, students with well-developed soft skills will enjoy a strong competitive advantage. Dr. Butterfield has worked with Cengage to develop the SOFT SKILLS FOR A DIGITAL WORKPLACE series. These titles are designed to complement any course you teach, regardless of the subject.
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